FREQUENTLY ASKED QUESTIONS
If you haven't already registered with MINDBODY, you can easily create an account by Whatsapping [HERE]. After completing your registration, kindly reach out to our dedicated customer service team via WhatsApp or text message at +673 8990194. Please provide your name, email address, and specify the class pass you're interested in purchasing.
To book a class, first, register an account on MINDBODY and purchase a class pass from SWEAT Brunei (whatsapp [HERE] at +673 8990194). Then, head to your mindbody app again to make your bookings.
We offer various class passes with different pricing options. Visit our "Pricing" page for detailed information.
The Megaformer Class Pass is valid for CORE FUNDAMENTAL, CORE RESTORE, SOLID CORE, STRONG CORE, KALLOS CORE, and CARDIO CORE classes only. Meanwhile, the Functional Class Pass covers STRENGTH AND CONDITIONING, CALISTHENICS, CONDITIONING, STRONG FUNDAMENTALS, STRONG LOWER, STRONG UPPER and STRETCH & MOBILITY classes.
They are discounted package deals that allow you to enjoy both functional and megaformer classes.
No, sorry, passes cannot be shared as they are registered under one account on Mindbody
Yes - Bookings are essential as we do cap our session sizes to suit our space and for quality coaching purposes.
For your first class, arrive 15 minutes early (5 minutes for regular attendees). Wear comfortable fitness attire suitable for movement (bare feet or grip socks). Bring your own towel and water bottle. Please note, late entry is not allowed once the class starts, and it may lead to the forfeiture of your class pass.
Unfortunately, we can't admit latecomers to maintain the class's flow and prioritize everyone's safety.
Please cancel your booking on the MINDBODY app if you are unable to attend the session at your earliest convenience as this will allow someone else to fill your place. Please note that due to limited space, we do have a 24-hour late cancellation window - any cancellations within 24 hours of a class will see one of your class credits forfeited.
Our classes cater to various fitness levels. Most of our classes are suitable for everyone. Feel free to ask our trainers for recommendations based on your fitness goals and abilities.
SWEAT's Ladies Day is observed all day every Tuesday, Wednesday and Thursday, where group classes conducted at SWEAT are exclusively for female clients. These classes are led by our dedicated team of female trainers.
Yes, we do. Please contact us for more information.
No, we don't offer open gym access. Our facilities are exclusively open for scheduled group classes and personal training sessions with our in-house trainers.
No, we only allow sessions with our in-house trainers at our facilities.
Yes, we provide changing facilities for your convenience. However, please note that we do not have shower facilities at this time.
Yes, we have a dedicated surau/prayer room for your convenience.
For any inquiries or assistance, please contact us at +673 8990194 or instagram @sweat.bn or email us at enquire@sweatbn.com