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  • HOW TO SIGN UP TO SWEAT MINDBODY?
    If you haven't already registered with MINDBODY, you can easily create an account [HERE]. After completing your registration, kindly reach out to our dedicated customer service team via WhatsApp or text message at +673 8990194. Please provide your name, email address, and specify the class pass you're interested in purchasing.
  • HOW DO I BOOK A CLASS?
    To book a class, first, register an account on MINDBODY and purchase a class pass from SWEAT Brunei (whatsapp at +673 8990194). Then, head to your mindbody again to make your bookings.
  • WHAT IS THE COST TO JOIN A CLASS?
    We offer various class passes with different pricing options. Visit our "Pricing" page for detailed information.
  • WHICH CLASSES ARE INCLUDED IN THE MEGAFORMER CLASS PASS AND FUNCTIONAL CLASS PASS?
    The Megaformer Class Pass is valid for SOLID CORE, STRONG CORE, KALLOS CORE, and CARDIO CORE classes only. Meanwhile, the Functional Class Pass covers STRENGTH AND CONDITIONING, CALISTHENICS, CONDITIONING, STRONG FUNDAMENTALS, STRONG LOWER, and STRONG UPPER classes.
  • What Are SWEAT AND SHAKE PASS?
    They are discounted package deals that allow you to enjoy both functional and megaformer classes.
  • WHERE CAN I FIND YOUR CLASS TIMETABLE?
    You can view our timetable by clicking here. Additionally, it's accessible on the MINDBODY app. After purchasing your class pass and registering, click on IOS or ANDROID to download the app to your device.
  • Can Passes Be Shared Between 2 or More People?
    No, sorry, passes cannot be shared as they are registered under one account on Octiv.
  • DO I NEED TO PRE-BOOK MY SESSIONS?
    Yes - Bookings are essential as we do cap our session sizes to suit our space and for quality coaching purposes.
  • WHAT SHOULD I PREPARE FOR MY FIRST CLASS?
    For your first class, arrive 15 minutes early (10 minutes for regular attendees). Wear comfortable fitness attire suitable for movement (bare feet or grip socks). Bring your own towel and water bottle. Please note, late entry is not allowed once the class starts, and it may lead to the forfeiture of your class pass.
  • WHAT HAPPENS IF I'M LATE TO MY SESSION?
    Unfortunately, we can't admit latecomers to maintain the class's flow and prioritize everyone's safety.
  • WHAT HAPPENS IF I CAN NO LONGER ATTEND A SESSION I BOOKED? HOW DO I CANCEL THE BOOKING?
    Please cancel your booking on the MINDBODY app if you are unable to attend the session at your earliest convenience as this will allow someone else to fill your place. Please note that due to limited space, we do have a 12-hour late cancellation window - any cancellations within 12 hours of a class will see one of your class credits forfeited.
  • WHAT FITNESS LEVELS ARE YOUR CLASSES SUITABLE FOR?
    Our classes cater to various fitness levels. Most of our classes are suitable for everyone. Feel free to ask our trainers for recommendations based on your fitness goals and abilities.
  • WHAT IS SWEAT'S LADIES DAY?
    SWEAT's Ladies Day is observed all day every Wednesday, where group classes conducted at SWEAT are exclusively for female clients. These classes are led by our dedicated team of female trainers.
  • DO YOU OFFER PRIVATE GROUP CLASS?
    Yes, we do. Please contact us for more information.
  • DO YOU OFFER OPEN GYM ACCESS AT YOUR FACILITIES?
    No, we don't offer open gym access. Our facilities are exclusively open for scheduled group classes and personal training sessions with our in-house trainers.
  • CAN I BRING MY OWN TRAINER FOR PERSONAL TRAINING?
    No, we only allow sessions with our in-house trainers at our facilities.
  • ARE THERE CHANGING FACILITIES AVAILABLE?
    Yes, we provide changing facilities for your convenience. However, please note that we do not have shower facilities at this time.
  • IS THERE A SURAU/PRAYER ROOM AVAILABLE?
    Yes, we have a dedicated surau/prayer room for your convenience.
  • HOW CAN I CONTACT CUSTOMER SUPPORT?
    For any inquiries or assistance, please contact us at +673 8990194 or instagram @sweat.bn or email us at enquire@sweatbn.com
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