Question 1

HOW TO SIGN UP TO SWEAT MINDBODY?

Accepted Answer

If you haven't already registered with MINDBODY, you can easily create an account by Whatsapping [HERE]. After completing your registration, kindly reach out to our dedicated customer service team via WhatsApp or text message at +673 8990194. Please provide your name, email address, and specify the class pass you're interested in purchasing.

Question 2

HOW DO I BOOK A CLASS?

Accepted Answer

To book a class, first, register an account on MINDBODY and purchase a class pass from SWEAT Brunei (whatsapp [HERE] at +673 8990194). Then, head to your mindbody app again  to make your bookings.

Question 3

WHAT IS THE COST TO JOIN A CLASS?

Accepted Answer

We offer various class passes with different pricing options. Visit our "Pricing" page for detailed information.

Question 4

WHICH CLASSES ARE INCLUDED IN THE MEGAFORMER CLASS PASS AND FUNCTIONAL CLASS PASS?

Accepted Answer

The Megaformer Class Pass is valid for CORE FUNDAMENTAL, CORE RESTORE, SOLID CORE, STRONG CORE, KALLOS CORE, and CARDIO CORE classes only. Meanwhile, the Functional Class Pass covers STRENGTH AND CONDITIONING, CALISTHENICS, CONDITIONING, STRONG FUNDAMENTALS, STRONG LOWER, STRONG UPPER and STRETCH & MOBILITY classes.

Question 5

What Are SWEAT AND SHAKE PASS?

Accepted Answer

They are discounted package deals that allow you to enjoy both functional and megaformer classes.

Question 6

WHERE CAN I FIND YOUR CLASS TIMETABLE?

Accepted Answer

You can view our timetable by clicking here. Additionally, it's accessible on the MINDBODY app. After purchasing your class pass and registering, click on IOS or ANDROID to download the app to your device.

Question 7

Can Passes Be Shared Between 2 or More People?

Accepted Answer

No, sorry, passes cannot be shared as they are registered under one account on Mindbody

Question 8

DO I NEED TO PRE-BOOK MY SESSIONS?

Accepted Answer

Yes -  Bookings are essential as we do cap our session sizes to suit our space and for quality coaching purposes.

Question 9

WHAT SHOULD I PREPARE FOR MY FIRST CLASS?

Accepted Answer

For your first class, arrive 15 minutes early (5 minutes for regular attendees). Wear comfortable fitness attire suitable for movement (bare feet or grip socks). Bring your own towel and water bottle. Please note, late entry is not allowed once the class starts, and it may lead to the forfeiture of your class pass.

Question 10

WHAT HAPPENS IF I'M LATE TO MY SESSION?

Accepted Answer

Unfortunately, we can't admit latecomers to maintain the class's flow and prioritize everyone's safety.

Question 11

WHAT HAPPENS IF I CAN NO LONGER ATTEND A SESSION I BOOKED? HOW DO I CANCEL THE BOOKING?

Accepted Answer

Please cancel your booking on the MINDBODY app if you are unable to attend the session at your earliest convenience as this will allow someone else to fill your place. Please note that due to limited space, we do have a 24-hour late cancellation window - any cancellations within 24 hours of a class will see one of your class credits forfeited.

Question 12

WHAT FITNESS LEVELS ARE YOUR CLASSES SUITABLE FOR?

Accepted Answer

Our classes cater to various fitness levels. Most of our classes are suitable for everyone. Feel free to ask our trainers for recommendations based on your fitness goals and abilities.

Question 13

WHAT IS SWEAT'S LADIES DAY?

Accepted Answer

SWEAT's Ladies Day is observed all day every Tuesday, Wednesday and Thursday, where group classes conducted at SWEAT are exclusively for female clients. These classes are led by our dedicated team of female trainers.

Question 14

DO YOU OFFER PRIVATE GROUP CLASS?

Accepted Answer

Yes, we do. Please contact us for more information.

Question 15

DO YOU OFFER OPEN GYM ACCESS AT YOUR FACILITIES?

Accepted Answer

No, we don't offer open gym access. Our facilities are exclusively open for scheduled group classes and personal training sessions with our in-house trainers.

Question 16

CAN I BRING MY OWN TRAINER FOR PERSONAL TRAINING?

Accepted Answer

No, we only allow sessions with our in-house trainers at our facilities.

Question 17

ARE THERE CHANGING FACILITIES AVAILABLE?

Accepted Answer

Yes, we provide changing facilities for your convenience. However, please note that we do not have shower facilities at this time.

Question 18

IS THERE A SURAU/PRAYER ROOM AVAILABLE?

Accepted Answer

Yes, we have a dedicated surau/prayer room for your convenience.

Question 19

HOW CAN I CONTACT CUSTOMER SUPPORT?

Accepted Answer

For any inquiries or assistance, please contact us at +673 8990194 or instagram @sweat.bn or email us at enquire@sweatbn.com

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